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Home
Support

Avaya IP 500 systems
Avaya IP 406 systems
Avaya IP 412 systems
Avaya SOE

One X quick edition
Avaya Voicemail
Avaya Telephones

Service agreements
Telephone Cabling
Data Cabling
Fiber Optics
Headsets
Related sites

Contact us
Tech forum
Company profile
Disclaimer

 

Avaya IP Office 412 Platform

The Avaya IP Office 412 comes equiped with a more powerful call processing engine and a greater internal data transfer capability; this makes the IP Office 412 telephone system the ideal solution for businesses running small contact centers or businesses having a CRM focus. With applications such as computer telephony integration and a conferencing bridge with 92 user capability right out of the box, the IP office is hard to beat.

 

 

The IP Office 406 base unit is a 19" rack mountable switch and supports out of the box the following options:

  • Two 10/100 switched Ethernet ports.

  • DTE Port.

  • X.21/V35 WAN interface.

  • Support for 12 Expansion Modules (360 extensions maximum).

  • Two relay switch port for door entry systems (Ext O/P socket).

  • Audio port for external music on hold source.

  • 100 Data channels (Maximum 30 useable for Voicemail Pro).
    Note: A data channel is used whenever a call is made from the IP network to a regular telephone line (Central Office). For example, four people surfing the Internet will use a single data channel since they all share the same line to the ISP. Two people remotely accessing the Office LAN from home will use two data channels since they have dialed in on separate lines. IP extensions do not use data channels.

The Avaya IP Office 412 can be ordered in four trunk configurations:

  • 2 Single or Dual PRI (T1)

  • 2 Single or Dual PRI (E1)

  • 4 x Analog (loop start) trunks. A spare expansion slot is available to add an additional trunk card (Analog, BRI or PRI). Some configurations are only available in certain territories, please check for local availability.

  • Quad BRI

The Avaya IP Office 412 supports the following internal upgrades:

  • Two 4, 10, 20 or 30 channel Voice Compression Modules (VCM). Fitted with two 30 channel voice compression modules, 60 simultaneous voice over IP sessions can be supported. These can be used for either providing networking between sites over a wide area network or supporting IP Telephones and Soft phones. An IP extension only uses the compression module whilst on a call to a non-IP extension/line. Hence, it is possible to support more extensions than the capacity of the VCM's.

  • Support of up 12 x V.90 modem calls

Data Networking Features:

IP412 Office can be expanded by 12 Expansion Modules, however this is restricted to a maximum capacity of 360 Analog or Digital telephone stations.

 

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