Home
Support

Avaya IP Phone systems
Avaya Telephones
Avaya Voicemail

Nortel Phone Systems
Nortel Telephones
Nortel Voicemails

Service agreements
BCM
Voice over IP
Telephone Cabling
Data Cabling
Fiber Optics
Headsets
Compatibility
Related sites

Contact us
Tech forum
Company profile
Disclaimer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Home
Support

Avaya IP Phone systems
Avaya Telephones
Avaya Voicemail

Nortel Phone Systems
Nortel Telephones
Nortel Voicemails

Service agreements
BCM
Voice over IP
Telephone Cabling
Data Cabling
Fiber Optics
Headsets
Compatibility
Related sites

Contact us
Tech forum
Company profile
Disclaimer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Home
Support

Avaya IP Phone systems
Avaya Telephones
Avaya Voicemail

Nortel Phone Systems
Nortel Telephones
Nortel Voicemails

Service agreements
BCM
Voice over IP
Telephone Cabling
Data Cabling
Fiber Optics
Headsets
Compatibility
Related sites

Contact us
Tech forum
Company profile
Disclaimer

 

 

 

 

 

CICS Compatibility Chart:

Telephones
System Product
CICS
CICS
CICS
CICS
CICS
CICS
CICS
CICS
Software Version
1.0
2.0
4.0
4.1
4.1.1
4.2
6.0
6.1
M7100
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
M7208
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
M7310
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
M7324
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
M7410 Cordless
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
T7100
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
T7208
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
T7316
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
T7406 Cordless
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
C3020 Companion Cordless
No
No
No
No
No
No
No
No
C3050 Companion Cordless
No
No
No
No
No
No
No
No
 
Analog Terminal Adapters
System Product
CICS
CICS
CICS
CICS
CICS
CICS
CICS
CICS
Software Version
1.0
2.0
4.0
4.1
4.1.1
4.2
6.0
6.1
ATA
No
No
No
No
No
No
No
No
Enhanced ATA
Yes
Yes
No
No
No
No
No
No
Enhanced ATA2
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
 
Caller ID Interfaces
System Product
CICS
CICS
CICS
CICS
CICS
CICS
CICS
CICS
Software Version
1.0
2.0
4.0
4.1
4.1.1
4.2
6.0
6.1
CII 6
No
No
No
No
No
No
No
No
CII 8
No
No
No
No
No
No
No
No
 
Norstar Manager
System Product
CICS
CICS
CICS
CICS
CICS
CICS
CICS
CICS
Software Version
1.0
2.0
4.0
4.1
4.1.1
4.2
6.0
6.1
Norstar Manager 1
No
No
No
No
No
No
No
No
Norstar Manager 2
No
No
No
No
No
No
No
No
Norstar Manager 3
No
No
No
No
No
No
No
No
Norstar Manager 3.1
No
No
No
No
No
No
No
No
 
Norstar Remote Utilities SW
System Product
CICS
CICS
CICS
CICS
CICS
CICS
CICS
CICS
Software Version
1.0
2.0
4.0
4.1
4.1.1
4.2
6.0
6.1
NRU 1.0 - Norstar Mgr 3.2
No
No
No
No
No
No
No
No
NRU 1.0 - Remote Set
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
NRU 2.0-Norstar Mgr 3.3
No
No
No
No
No
No
No
No
NRU 2.0-Remote Set
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
NRU 4.0-Norstar Mgr 3.4
No
No
No
No
No
No
No
No
NRU 4.0-Remote Set
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
 
Station Message Detail Recorder-SMDR
System Product
CICS
CICS
CICS
CICS
CICS
CICS
CICS
CICS
Software Version
1.0
2.0
4.0
4.1
4.1.1
4.2
6.0
6.1
SMDR 1
No
No
No
No
No
No
No
No
SMDR 2
No
No
No
No
No
No
No
No
SMDR 3
No
No
No
No
No
No
No
No
SMDR 4
No
No
No
No
No
No
No
No
SMDR 5
Yes
Yes
No
No
No
No
No
No
SMDR 6
No
No
Yes
Yes
Yes
Yes
Yes
Yes
 
Computer Telephony Adapter-CTA
System Product
CICS
CICS
CICS
CICS
CICS
CICS
CICS
CICS
Software Version
1.0
2.0
4.0
4.1
4.1.1
4.2
6.0
6.1
CTA 100
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CTA 150i
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CTA 500dm
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CTA 160
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CTA 200
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
 
Remote Access Devices
System Product
CICS
CICS
CICS
CICS
CICS
CICS
CICS
CICS
Software Version
1.0
2.0
4.0
4.1
4.1.1
4.2
6.0
6.1
RAD
No
No
No
No
No
No
No
No
RAD 2
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
FastRAD 2
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
 
Voicemail Interface
System Product
CICS
CICS
CICS
CICS
CICS
CICS
CICS
CICS
Software Version
1.0
2.0
4.0
4.1
4.1.1
4.2
6.0
6.1
VMI
 
Integrated Voice Response
System Product
CICS
CICS
CICS
CICS
CICS
CICS
CICS
CICS
Software Version
1.0
2.0
4.0
4.1
4.1.1
4.2
6.0
6.1
IVR
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
 
Voicemails
spaceSystem Product
CICS
CICS
CICS
CICS
CICS
CICS
CICS
CICS
spaceSoftware Version
1.0
2.0
4.0
4.1
4.1.1
4.2
6.0
6.1
Startalk A, B & C 2.04L
No
No
No
No
No
No
No
No
Startalk Mini 2.5
No
No
No
No
No
No
No
No
Startalk Mini 2.6
No
No
No
No
No
No
No
No
Startalk FLASH 1.36<
No
No
No
No
No
No
No
No
Startalk FLASH 1.44
Yes
No
No
No
No
No
No
No
Startalk FLASH 1.46
Yes
No
No
No
No
No
No
No
Startalk FLASH 1.7
No
Yes
No
No
No
No
No
No
Startalk FLASH 1.9
No
No
No
No
No
No
No
No
Startalk FLASH 2.0
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Norstar Voicemail NAM-Cooper 1.0
No
No
No
No
No
No
No
No
Norstar Voicemail NAM-Cooper 1.1
No
No
No
No
No
No
No
No
Norstar Voicemail NAM-Cooper 1.2
No
No
No
No
No
No
No
No
Norstar Voicemail NAM-Cooper 1.3
No
No
No
No
No
No
No
No
Norstar Voicemail NAM-Cooper 2.0
Yes
No
No
No
No
No
No
No
Norstar Voicemail NAM-Cooper 2.1
Yes
Yes
No
No
No
No
No
No
Norstar Voicemail NAM-Cooper 3.0
Yes
Yes
No
No
No
No
No
No
Norstar Voicemail NAM-Fiber 3.0
Yes
Yes
No
No
No
No
No
No
Norstar Voicemail NAM-Fiber 4.0
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Norstar Voicemail NAM-Fiber 4.1
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CallPilot 100
No
No
No
Yes
Yes
Yes
Yes
Yes
CallPilot 150
No
No
No
Yes
Yes
Yes
Yes
Yes
 
ACD Softwares
System Product
CICS
CICS
CICS
CICS
CICS
CICS
CICS
CICS
Software Version
1.0
2.0
4.0
4.1
4.1.1
4.2
6.0
6.1
Minuet ACD 1.0
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Prelude, Cinphony 1&2 ACD-2.0.0.13
No
No
No
No
No
No
No
No
Prelude, Cinphony 1&2 ACD-2.00.15
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Prelude, Cinphony 1&2 ACD-2.0.0.18 & .19
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Prelude, Cinphony 1&2 ACD-3.0
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Prelude, Cinphony 1&2 ACD-3.1
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Prelude, Cinphony 1&2 ACD-3.3
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Prelude, Cinphony 1&2 ACD-3.45.006
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Prelude, Cinphony 1&2 ACD-3.6
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CallPilot Basic Call Center
No
No
No
Yes
Yes
Yes
Yes
Yes
 
© 2008 Datacom Solutions, all rights reserved