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Home
Support

Avaya IP Phone systems
Avaya Telephones
Avaya Voicemail

Nortel Phone Systems
Nortel Telephones
Nortel Voicemails

Service agreements
BCM
Voice over IP
Telephone Cabling
Data Cabling
Fiber Optics
Headsets
Compatibility
Related sites

Contact us
Tech forum
Company profile
Disclaimer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Home
Support

Avaya IP Phone systems
Avaya Telephones
Avaya Voicemail

Nortel Phone Systems
Nortel Telephones
Nortel Voicemails

Service agreements
BCM
Voice over IP
Telephone Cabling
Data Cabling
Fiber Optics
Headsets
Compatibility
Related sites

Contact us
Tech forum
Company profile
Disclaimer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Home
Support

Avaya IP Phone systems
Avaya Telephones
Avaya Voicemail

Nortel Phone Systems
Nortel Telephones
Nortel Voicemails

Service agreements
BCM
Voice over IP
Telephone Cabling
Data Cabling
Fiber Optics
Headsets
Compatibility
Related sites

Contact us
Tech forum
Company profile
Disclaimer

 

 

Norstar CICS & MICS software Features:

X - Indicates Availability      E - Indicates Enhancements 

Norstar ICS Features

system name system name system name system name system name system name system name system name system name system name system name system name system name system name system name system name system name

Access control to Link, LNR, SNR

 

X

X X X X X       X X X X X X X

Accidental Disconnect

X

X

X X X X X

X

X X X X X X X X X

Administration & Configuration tree (new programming structure)

X

X

X X X X X       X X X X X X X

Analog Station Module Recognition

                  X X X X        

Answer Groups

X

X

E X X X X

X

X X X X E        

Autodial Keys

X

X

X X X X X

X

X X X X X        
  •  Number of Digits

24

24

24 24 24 24 24

24

24 24 24 24 24 24 24    
  • Store Facility Access

X

X

X X X X X

X

X X X X X        
  • Store Reach Through Codes

X

X

X X X X X

X

X X X X X        

Automated Attendant

X

X

E X X X X                    
  •  Custom Call Routing

X

X

X X X X X                    
  • System Answer

X

X

X X X X X                    

Automatic Daylight Savings Time

X

X

X X X X X     X X X X        

Automatic Line Selection

X

X

X X X X X

X

X X X X X        

Automatic Set Relocation

X

X

X X X X X

X

X X X X X        
  • Programmable On / Off

X

X

X X X X X

X

X X X X X        

Auxiliary ringing

X

X

X X X X X

X

X X X X X        
  • For lines in service modes

X

X

X X X X X

X

X X X X X        

Background Music

X

X

X X X X X

X

X X X X X        

Busy Lamp Indication

X

X

X X X X X

X

X X X X X        
  • Online pool key

X

X

X X X X X

X

X X X X X        

Button Inquiry

X

X

X X X X X

X

X X X X X        

Call Display when busy

X

X

X X X X X

X

X X X X X        

Call Duration timer

X

X

X X X X X

X

X X X X X        

Call Forward

X

X

X X X X X

X

X X X X X        
  • All calls

X

X

X X X X X

X

X X X X X        
  •  Call Forward Busy

X

X

X X X X X

X

X X X X X        
  •  No Answer

X

X

X X X X X

X

X X X X X        
  •  Override

X

X

X X X X X

X

X X X X X        

Call Identification

X

E

X X X X X

X

X X E X X        

Call Park

X

E

X X X X X

X

X X E X X        
  •  Number of Call Park codes

9

9

9 9 9 9 9

9

9 25 25 25 25        
  • Round robin code assignment

 

X

X X X X X     X X X X        
  •  Time outs (30-600 sec.)

X

X

X X X X X

X

X X X X X        
  •  With Callback

X

X

X X X X X

X

X X X X X        

Call Pickup

X

X

X X X X X

X

X X X X X        
  • Directed

X

X

X X X X X

X

X X X X X        
  •  Pickup Groups (4 groups in CICS, 9 groups in MICS)

X

X

X X X X X

X

X X X X X        
  •  Trunk Answer From Any Station

X

X

X X X X X

X

X X X X X        

Call Queuing

X

X

X X X X X

X

X X X X X        

Camp On

X

X

X X X X X

X

X X X X X        

Central Answering Position

X

X

X X X X X

X

X X X X X        
  •  CAP feature & autodial only

X

X

X X X X X

X

X X X X X        
  •  BLF indication

X

X

X X X X X

X

X X X X X        

Class of Service

X

X

X X X X X

X

X X X X X        
  •  COS Passwords

19

19

19 19 19 19 19

100

100 100 100 100 100        
  •  Dialing Abilities

X

X

X X X X X

X

X X X X X        

CMS/CLASS

                                 
  •  Call Information Session

X

X

X X X X X

X

X X X X X        
  • Caller Log

80

80

80 80 80 80 80

600

600 300 600 600 600        
  •  Calling Name Display

X

X

X X X X X

X

X X X X X        
  •  Calling Number Display

X

X

X X X X X

X

X X X X X        
  •  LOGIT Feature

X

X

X X X X X

X

X X X X X        
  •  Long Distance Indicator

X

X

X X X X X

X

X X X X X        

CTA 500dm Features

 

X

X X X X X       X X X        
  •  Incoming & outgoing data calls

 

X

X X X X X       X X X        
  •  Call Logging

 

X

X X X X X       X X X        
  •  Restrictions

 

X

X X X X X       X X X        

Conference

X

X

X X X X X

X

X X X X X        
  •  Independently hold two calls

X

X

X X X X X

X

X X X X X        
  •  Using Privacy

X

X

X X X X X

X

X X X X X        

Custom Business Product Compatibility

X

X

X X X X X

X

X X X X X        

Delayed Ring Transfer

X

X

X X X X X

X

X X X X X        
  •  To prime

X

X

X X X X X

X

X X X X X        
  •  Programmable # of rings

X

X

X X X X X

X

X X X X X        

Dial Attendant Set

X

X

X X X X X

X

X X X X X        
  •  Direct Dial Digit

0-9

0-9

0-9 0-9 0-9 0-9 0-9

0-9

0-9 0-9 0-9 0-9 0-9        

Dialing Modes

X

X

X X X X X

X

X X X X X        
  •  Standard

X

X

X X X X X

X

X X X X X        
  •  Automatic

X

X

X X X X X

X

X X X X X        
  •  Predial

X

X

X X X X X

X

X X X X X        

Dial Mode for Lines - pulse/tone

X

X

X X X X X

X

X X X X X        

Dial Pad Feedback

X

X

X X X X X

X

X X X X X        

Direct Station Select Buttons

X

X

X X X X X

X

X X X X X        

Disconnect Supervision

X

X

X X X X X

X

X X X X X        

Discriminating Ringing at Set

X

X

X X X X X

X

X X X X X        

Distinctive Ringing Cadence

X

X

X X X X X

X

X X X X X        

Do Not Disturb

E

X

X X X X X

E

E E X X X        
  • DND On Busy

X

X

X X X X X

X

X X X X X        

End-to-End Signaling

X

X

X X X X X

X

X X X X X        
  •  Short tones internal

X

X

X X X X X

X

X X X X X        

Enhanced Call Restrictions and Overrides

X

X

X X X X X

X

X X X E X        
  •  Dialing Filers (max)

25

25

25 25 25 25 25

100

100 100 100 100 100        
  •  Alternate toll restrictions

X

X

X X X X X

X

X X X X X        
  •  System Speed Dial overrides

X

X

X X X X X

X

X X X X X        

External Line Access Code

X

X

X X X X X

X

X X X X X        

Flexible Numbering Plan

E

X

X X X X X

X

X X X X X        
  •  Changing DN length

X

X

X X X X X

X

X X X X X        

Group Listening

X

X

X X X X X

X

X X X X X        

Handsfree

X

X

X X X X X

X

X X X X X        
  •  Automatic

X

X

X X X X X

X

X X X X X        

Hold

X

X

X X X X X

X

X X X X X        
  •  Held Line Reminder

X

X

X X X X X

X

X X X X X        

Host Delay

X

X

X X X X X

X

X X X X X        

Host System Signaling

X

X

X X X X X

X

X X X X X        
  •  Feature code compression

X

X

X X X X X

X

X X X X X        
  •  Pause, run/stop, timed release

X

X

X X X X X

X

X X X X X        
  •  Programmed release

X

X

X X X X X

X

X X X X X        
  •  Recall / Link

X

X

X X X X X

X

X X X X X        

Hot Line

X

X

X X X X X

X

X X X X X        
Hunt Group     X X X X X           X        
  • Max number of groups
    6 6 6 6 6           24        
  • Members per group
    24 24 24 24 24           40        
  • Selectable Modes
    X X X X X           X        
  • Busy Options
    X X X X X           X        
IDM support                       X X        

Incoming Line Groups

X

X

      X X

X

X X X X          
Installer Password

X

X X X X X X X X X X X X        
Intercom Key Assignment

X

X X X X X X X X X X X X        
ISDN-BRI features

 

X X X X X X       X X X        
  • Basic Call Trunking
  X X X X X X       X X X        
  • Calling Name ID
    X X X X X                    

 

 

 
 
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