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Home
Support

Avaya IP Phone systems
Avaya Telephones
Avaya Voicemail

Nortel Phone Systems
Nortel Telephones
Nortel Voicemails

Service agreements
BCM
Voice over IP
Telephone Cabling
Data Cabling
Fiber Optics
Headsets
Compatibility
Related sites

Contact us
Tech forum
Company profile
Disclaimer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Home
Support

Avaya IP Phone systems
Avaya Telephones
Avaya Voicemail

Nortel Phone Systems
Nortel Telephones
Nortel Voicemails

Service agreements
BCM
Voice over IP
Telephone Cabling
Data Cabling
Fiber Optics
Headsets
Compatibility
Related sites

Contact us
Tech forum
Company profile
Disclaimer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Home
Support

Avaya IP Phone systems
Avaya Telephones
Avaya Voicemail

Nortel Phone Systems
Nortel Telephones
Nortel Voicemails

Service agreements
BCM
Voice over IP
Telephone Cabling
Data Cabling
Fiber Optics
Headsets
Compatibility
Related sites

Contact us
Tech forum
Company profile
Disclaimer

 

 

Norstar Voice Mail and StarTalk Flash software Features:

X - Indicates Availability      E - Indicates Enhancements    N - Indicates a new feature

 

Flash Voice
Mail

VM
1.0

VM
2.0

VM
2.1

VM
3.0

VM
4.0

Administration

Administer DTMF recognition from a set

X

X

X

X

X

X

Administer DTMF recognition from an RS232 terminal (from the top level menu)

X

X

X

X

X

X

Backup and Restore (using high density disks)

 

X

X

X

X

X

Create Mailbox Utility

     

X

X

X

Custom directory

       

X

X

Enable/Disable Port

   

X

X

X

X

Expedited Record Time-out

       

X

X

Flexible feature code assignment

X

X

X

X

X

X

Line renumbering utility for MICS Rls 2/CICS Rls 2

       

X

X

More than one set access administration

X

X

X

X

X

X

Terminal Administration (Mailbox, Group list, Admin only)

X

X

X

X

X

X

AMIS Networking

Direct addressing

   

X

X

X

X

Network delivery mailbox addressing

   

X

X

X

X

Site based addressing

       

X

X

Automated Attendant Programming

Call Transfer-Blind

X

X

X

X

X

X

Call Transfer-Screened

X

X

X

X

X

X

Caller Display

   

X

X

X

X

Calling Name Display

 

X

X

X

X

X

CCR levels

2

10

10

10

10

10

CCR trees

2

4

4

4

4

4

Change StarTalk's primary language

X

X

X

X

X

X

CLID recognition

X

X

X

X

X

X

Custom Call Routing (single digit dialing)

X

X

X

X

X

X

Customized AA greeting per greeting table

X

X

X

X

X

X

Dual language system support

X

X

X

X

X

X

Dial Extension number from CCR

X

X

X

X

X

X

Distinguish weekdays vs weekends (as pertains to business hours)

X

X

X

X

X

X

External transfer on Centrex

 

X

X

X

X

X

Flexible business hours per greeting table

X

X

X

X

X

X

Flexible business hours (system wide)

X

X

X

X

X

X

Flexible line ringing to AA using Norstar DRT

X

X

X

X

X

X

Flexible line ringing to AA within StarTalk programming

X

X

X

X

X

X

Multiple operators (Dial 0) on a greeting table basis

X

X

X

X

X

X

Name Display

 

X

X

X

X

X

Remotely Record Company Greeting

   

X

X

X

X

Remotely Set Business Open/Close

   

X

X

X

X

Reply based on CLID

X

X

X

X

X

X

Single Digit Menus

X

X

X

X

X

X
Speech recognition Auto-Attendant           X

Touch tone gate for Auto-Attendant/CCR

       

X

X

Turn AA main menu prompts on/off

X

X

X

X

X

X

Turn global trunk answering on/off

X

X

X

X

X

X

Desktop Messaging

Client application support on Windows NT

       

X

X

Client application support on Windows 95

       

X

X
Client application support on Windows 98           X

Compose/edit fax cover page

       

X

X

Compose/edit fax messages

       

X

X

Fax message manipulation (save/forward) on client PC

       

X

X

Fax message voice annotation

       

X

X

Fax message waiting indication on client PC

       

X

X

Prioritize messages by attribute of choice

       

X

X

Receipt/delivery of messages from MAPI 1.0 servers

       

X

X

Receipt/delivery of voice, fax and simple text via NAM

       

X

X

Toolbar for frequently repeated functions

       

X

X

View fax from client PC

       

X

X

Visual display of commands via menus and icons

       

X

X
Voice message manipulation (save/forward etc.) on client PC         X X

Voice message playback on PC

       

X

X

Voice message recording on PC

       

X

X

Voice message waiting indication on PC

       

X

X

Digital Networking

Delivery options

       

X

X

Forward Network Messages

       

X

X

Network delivery mailbox addressing

       

X

X

Non delivery notification

       

X

X

Reply to Network messages

       

X

X

Site based addressing

       

X

X
VPIM (Voice Profile for Internet Mail) compatible        

X

X

Fax Programming Option

Fax Answering

   

X

X

X

X

Fax Broadcast

   

X

X

X

X

Fax line

     

X

X

X

Fax Load via Diskette

   

X

X

X

X
Fax Load via Desktop Messaging           X

Fax Mail

   

X

X

X

X

Fax-On-Demand

   

X

X

X

X

Fax Overflow

   

X

X

X

X

Maximum Fax Ports

   

4

4

4

4

Simplified fax printing at off-site locations

       

X

X

Group List programming

Administer group lists leading digit

X

X

X

X

X

X

Group lists

X

X

X

X

X

X

Max. Group lists

2

99

99

99

99

99

Max, members to a group list

24, 48

500

999

999

999

999

Turn group lists on/off

X

X

X

X

X

X

View group list members

X

X

X

X

X

X

Mailbox programming

Assigning Target Attendants

 

X

X

X

X

X

Auto Answer with personal greeting

X

X

X

X

X

X

Automatic reply to Internal Messages

X

X

X

X

X

X

Broadcast messages

X

X

X

X

X

X

Called party cancellation of Off-site notification

       

X

X

Cascading off-Premise Message Notification

X

X

X

X

X

X

Classes of service

8

16

16

16

16

16

Classes of service administration

     

X

X

X

Dial 9 in mailbox to change language prompts

X

X

X

X

X

X

Enable or disable General Delivery mailbox

X

X

X

X

X

X

Envelope information

X

X

X

X

X

X

Express Internal messaging

X

X

X

X

X

X

Forward copy with or without comment

X

X

X

X

X

X

General Delivery mailboxes

X

X

X

X

X

X

Group distribution lists

X

X

X

X

X

X

Guest mailboxes

X

X

X

X

X

X

Informational mailboxes

X

X

X

X

X

X

Internal notification-intercom

X

X

X

X

X

X

Mailbox number 2-7 digit length

X

X

X

X

X

X

Maximum characters in mailbox name

16

16

16

16

16

16

Message delivery options

X

X

X

X

X

X

Message saying (archive messages)

X

X

X

X

X

X

Message waiting notification

X

X

X

X

X

X

Multiple target attendants

 

X

X

X

X

X

Name confirmation when sending

X

X

X

X

X

X

Name directory or extension access

X

X

X

X

X

X

Never Full Mailboxes

   

X

X

X

X

Off-site notification - pager/phone

X

X

X

X

X

X

Off-site notification Numbers

5

5

5

5

5

5

Outbound Transfer From Mailbox

   

X

X

X

X

Personal primary greeting automatically chosen (after being recorded)

X

X

X

X

X

X

Playback controls

X

X

X

X

X

X

Prerecorded Greetings storage

X

X

X

X

X

X

Preview Caller Display Information

   

X

X

X

X

Primary and Alternate greetings

X

X

X

X

X

X

Recover Deleted Messages

   

X

X

X

X

Remote Call Forward to Voice Mail

   

X

X

X

X

Saved message queue and retention periods

X

X

X

X

X

X

Simplified Off-site notification setup

       

X

X

System Coordinator mailbox

X

X

X

X

X

X

Turn Return to AA on/off (using AA menu after leaving a message in a mailbox)

X

X

X

X

X

X

Trouble mailbox

X

X

X

X

X

X

Urgent Message Notification

   

X

X

X

X

Zero as a leading digit in mailboxes

X

X

X

X

X

X

Miscellaneous

Baud Rate (default)

1200

1200

1200

1200

1200

1200

Call Screening per set

       

X

X

Disable receiving of messages/set

       

X

X

Dynamic voice channel allocation

X

X

X

X

X

X

Enable or Disable Company Directory

X

X

X

X

X

X

Enable or Disable Voice Mail feature

X

X

X

X

X

X

Enter extension at any point in a CCR tree

X

X

X

X

X

X

External volume control while listening to messages

X

X

X

X

X

X

Interrupt feature

X

X

X

X

X

X

Max voice port for pager off premises notification

2, 4

8

16

16

16

16

Multiple recipients per message

       

X

X
Record a Call (Feature 989)           X

Redirected DN for ISDN lines

       

X

X

Remote upgrade capability

       

X

X

Semi-interruptible greetings

       

X

X

Simplified Transfer (Feature 986)

X

X

X

X

X

X
Single Button Call Forward to Voice Mail (Feature 984)           X
Single Trunk External Link Transfer           X
Speech Recognition Voice Activated Dealing (Feature 988)           X

Timed delivery of messages

       

X

X

Transfer call externally (caller dials a single digit in the tree)

X

X

X

X

X

X

Transfer to CCR tree

X

X

X

X

X

X

Transfer to guest mail box using CLID

X

X

X

X

X

X

Transfer to guest mailbox using extension

X

X

X

X

X

X

Trunk answer on/off

X

X

X

X

X

X

Turnoff General Delivery Mailbox option

X

X

X

X

X

X

Turnoff Voice Mail Option

X

X

X

X

X

X

Voice channel sharing

       

X

X

Voice Mail option

X

X

X

X

X

X

Norstar Voice Mail Manager

Client support on Windows NT

       

X

X

Client support on Windows 95

       

X

X
Client support on Windows 98           X
Graphical user interface for admin (excluding prompts and CCR tree)         X X
NVM Mailbox Manager for user mailbox admin           X

NVM Manager administration via network connect

       

X

X

NVM Manager administration via PPP connect

       

X

 
NVM Operator Manager for auto atttendant admin           X

Reports

Alphabetical Subscriber

X

X

X

X

X

X

Call Handing and Channel Usage

       

X

X

CCR Tree configuration

X

X

X

X

X

X

CCR usage

       

X

X

CLID dialing Table

X

X

X

X

X

X

Combined Mailbox Activity and Numeric Subscriber

       

X

X

Directory Report

X

X

X

X

X

X

Downloadable Reports (requires NVM Manager)

       

X

X

Fax on demand Usage Report

       

X

X

Group lists Report

X

X

X

X

X

X

Message Usage Report

X

X

X

X

X

X

Mailbox Activity Report

X

X

X

X

X

X

Numeric Information Mailbox Report (formerly Numerical Subscriber Report)

X

X

X

X

X

X

Reset mailbox activity report statistics

X

X

X

X

X

X
System Configuration Report providing options, lines, greeting tables at al         X X

Security

Centrex Transfer Restrictions

   

X

X

X

X

Change Operator Password

X

X

X

X

X

X

Double entry of new passwords

       

X

X

Forced Password Change

   

X

X

X

X

Incorrect Password Detection/Lockout

   

X

X

X

X

Internal Norstar Set Initialization

   

X

X

X

X

Outbound calls restricted to preset line/pool

       

X

X

Reset mailbox passwords

X

X

X

X

X

X

Reset OPERATOR password

X

X

X

X

X

X

Reset system coordinator password

X

X

X

X

X

X

Set based restrictions for outbound calls

       

X

X
Speech Recognition Option
Speech Recognition Auto-Attendant           X
Speech Recognition Voice Activated Dialing (Feature 988)           X

 

 

 
 
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