Why have a service contract on your business telephone system?

Budget and Savings: A service agreement helps a company budget for its telephone operating costs. If a major system failure occurs, the monthly service agreement would cover such an occurrence instead of a costly unplanned system failure.

Peace of Mind: Knowing that your business telephone system is covered can give assurance that if anything does happen to your system, it is covered and it will be back up and running smooth without costly repairs.

Faster Response Time: As a service agreement holder, you receive 4 hr priority response time for service. If another call was received by a non agreement holding customer the maintenance customer would receive priority handling.

Telephone Support: Call us and we will give you over the phone support. Non maintenance customers are billed $25.00 for every 15 minutes.

Business telephone system Service Agreements:

Your telephone system is the lifeblood of your business, Datacom Solutions Ltd understands the importance of uninterrupted communications. We offer service agreements that will provide you with the highest level of customer satisfaction, quick response time & peace of mind.

• Datacom Solutions Ltd, a provider of Avaya IP Office, Nortel & Norstar are on call 24 hours a day, 7 days a week, 365 days a year for your added security.

• We service the complete Avaya IP Office, and Norstar line of telephones, processors, voicemail systems & peripherals..
  Your service agreement covers you fully on all parts and labor.

• Datacom Solutions Ltd service agreement will provide you with remote maintenance, telephone support and emergency on site response. The agreement provides you with 4 hour major alarm response time and 8 hour minor alarm response time. Customers with service agreements take priority over a non maintenance customer.

• Need help programming a telephone? Call us and we’ll give you free over the phone support. Non maintenance customers are billed $25.00 for the first 15 minutes.

• Your Datacom Solutions Ltd agreement includes 2 annual on site technician visits.
  The bottom line is reduced administration, unsurpassed commitment to your communication needs and a greater level of service that can't be matched.